Front Office Trainee

Job description

Would you like to gain valuable hospitality experience in a professional environment? Join our team!

As a Front Office Trainee you will perform reception tasks at the Front Office and you will become acquainted with Marriott International’s Brand Standards. After a short training period you will be operating as a full member of the Front Office team.

Element Amsterdam Hotel

Element by Westin is part of Marriott International. With its spacious guest rooms the lifestyle brand focuses on both business and leisure guests with stays ranging from one day to several months. The hotel boasts 160 modern rooms, multiple meeting rooms and an extensive roof terrace; all inspired by nature and clever design.

What does your working day look like as Front Office trainee?

The main focus in this position is to successfully perform reception tasks. You ensure that our guests feel at home!

Responsibilities

  • Assisting guests during the check in and check out procedure.
  • Attending visitors and handling their queries.
  • Attending phone calls, and forwarding them to concerned people.
  • Processing payments.

All activities are performed according to the Marriott Brand Standards.

Working hours

Morning shift: 6.45 am – 3.00 pm

Evening shift: 2.45 pm – 11.00 pm

Job requirements

What do we expect from you as Front Office trainee?

  • Internship of at least 20 weeks starting in June.
  • Professional attitude, hospitable, flexible and accurate.
  • Strong written and oral skills (English).

What do we offer you as Front Office trainee?

  • Excellent intern allowance, free staff meals and accommodation allowance;
  • Discount on stays and F&B for Marriott International;
  • Access to Marriott International’s training sources;
  • Courses and training, including our high potential program Claus Talents;
  • Staff discount for all Claus Company’s facilities;
  • Gym discount;

Claus Company

Element Amsterdam Hotel is part of Claus Company, a leading hospitality concern with over 200 employees. Working for one of our companies is characterized by a high quality-standard, creativity and professionality. Join the family!

Vacancy Front Office Trainee Amsterdam